Shipping policy
Order Processing
Orders are typically processed within 1-5 business days after payment confirmation.
Processing times may be longer during holidays or promotional periods.
Shipping Times
Estimated delivery times:
- United States: 7-20 business days
- Canada: 7-25 business days
- Australia: 7-25 business days
- Europe: 7-25 business days
- Other countries: 10-30 business days
Delivery times are estimates and not guarantees.
Tracking
Tracking information will be provided when available.
Please allow up to 5 business days for tracking updates to appear.
Customs and Import Duties
International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
Lost or Delayed Packages
We are not responsible for delays caused by:
- Customs clearance
- Carrier disruptions
- Weather events
- Incorrect shipping information provided by the customer
If your package appears lost, please contact us and we will assist in investigating the issue.